Four Points By Sheraton Houston Citycentre Hotel, Houston - Reviews, Room Options & Prices 2025

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About the Hotel

10655 Katy Freeway, Houston, Texas, United States of America, 77024

Four Points By Sheraton Houston Citycentre, a 3-star property in Memorial City's shopping district, features a 24-hour business center, outdoor pool, and gift shops with a lobby fireplace.

Modern Room Amenities

Modern rooms at Four Points provide flat-screen TVs, iPod docks, plush beds, premium movie channels and mini-refrigerators, complemented by ergonomic workstations.

Restaurant and Bar

The Four Points Restaurant and Bar serves American cuisine for breakfast and dinner, with buffet breakfast available from 7 AM.

Fitness and Business

A 24-hour fitness center and 2,800 square feet of conference space cater to both leisure and business travelers. Free Wi-Fi access extends throughout the property.

Location and Transport

Four Points By Sheraton sits within walking distance of CityCentre's entertainment and dining hub. A complimentary shuttle serves destinations within a 5-mile radius, including Memorial City Mall and Memorial Hermann Hospital.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Tradition King Guest Room

Max:

2 persons

30 m²

City view

Air conditioning

room details

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One-Bedroom Suite

Max:

2 persons

City view

Air conditioning

room details

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Corner Guest Room

Max:

2 persons

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Houston 10.9 mi

Airports

William P. Hobby (HOU) 25.8 mi

George Bush Houston (IAH) 27.0 mi

Train

Dryden/TMC Station 11.0 mi

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Parking

Parking lot

Baggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Elevator
ATM/Cash machine
Sundry/Convenience store

Sports & Fitness

Fitness center

Services

Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business center

Spa & Leisure

Outdoor heated swimming pool
Jacuzzi

Room features

Air conditioning

Media

Cable/ Satellite television
Free local telephone calls

Location

10655 Katy Freeway, Houston, Texas, United States of America, 77024

Map view

10655 Katy Freeway, Houston, Texas, United States of America, 77024

City landmarks

Shopping Area

CityCentre

4500 ft

Amusement Park

Bendwood Park

1.0 mi

Shopping Area

Town and Country Village

1.1 mi

Texas United Methodist College

3200 ft

440 Wilchester Blvd

Edith L. Moore Nature Sanctuary

1.4 mi

Church

Pines Presbyterian Church

1.0 mi

Commemorative Plaque to Anne Wilford

1.1 mi

Church

Tallowood Baptist Church

1.1 mi

Cinemark Memorial City

1.3 mi

Dong San United Methodist Church

1.2 mi

Altharetta Yeargin Art Museum

1.3 mi

1967 Opening Dedication

1.4 mi

Memorial for John "Wade" Williams & Supercat Awards

1.4 mi

Church

Episcopal Church of the Holy Spirit

1.6 mi

Church

The Refuge

1.7 mi

Memorial for Mark Heard

2.4 mi

Human Ingenuity

2.4 mi

Mosque

Masjid Elfarouq

2.6 mi

Memorial for Andrew Pasek

2.7 mi

Hoptei

2.8 mi

Standing Buddha

2.8 mi

Sitting Buddha

2.8 mi

Stone Lantern

2.8 mi

Elfarouq Mosque

2.9 mi

Houston Community College

3.7 mi

Texas knife makers supply

4.0 mi

Church

Encourager Church

4.5 mi

Nearby

ComedySportz Houston

100 ft

Tilt Family Entertainment Ctr

100 ft

Studio Movie Grill CityCentre

2000 ft

Restaurants

Pepper Twins

4400 ft

822 Town and Country Blvd Suite 100

Sal y Pimienta Kitchen

4400 ft

818 Town and Country Blvd Ste 105 - City Centre

The Capital Grille

4200 ft

840 W Sam Houston Pkwy N

Salata

4400 ft

840 W Sam Houston Pkwy N Ste 101

Life Cafe

1500 ft

815 Town and Country Ln

Radio Milano

4200 ft

800 Sorella Ct

Fireside

1900 ft

800 Sorella Ct The Moran Hotel

Sweet Paris Creperie & Cafe

4100 ft

797 Sorella Carretera

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.0

Location

6.6

Service

5.4

Dining

5.2

3/5 based on 283 reviews

#385 of 604 hotels in Houston based on Tripadvisor

Gregory

United States of America, January 2025

6.4/10

Overall, my stay at Four Points By Sheraton Houston Citycentre had its ups and downs. The location was convenient and close to shopping, which I appreciated. but the room was quite dated and had a musty smell. While some staff were friendly, others were quite abrupt, which made for a mixed experience.

Rooms

5.0

The rooms were quite dated, with musty scents and visible wear, especially in the bathrooms. I experienced issues like a lack of hot water and noise from nearby roadways, which made for a less than optimal stay.

Service

5.0

Some staff were helpful and friendly, but there were instances of abruptness that left me feeling undervalued as a guest.

Location

5.0

The hotel's location was a strong point, as it was within walking distance of the City Centre complex and other shopping areas, which I found very convenient.

Dining

5.0

Dining options were fairly limited, but the breakfast staff were notably friendly and accommodating during my stay.

Facilities

5.0

Facilities were okay with some offerings like room service, but I found the overall maintenance could use improvement given the water damage and general wear.

Roy

United States of America, January 2025

7.4/10

I had a tough stay at the Four Points by Sheraton Houston Citycentre. While the location was convenient, the noise from the nearby freeway was unbearable, and the room condition left much to be desired. The attentive staff did their best to make up for the hotel's shortcomings, but the overall experience was disappointing.

Rooms

5.0

The room I was given was on the 15th floor, and the freeway traffic noise was so bad that I asked to be switched to a quieter floor. The bathroom had a bad odor, rusted fixtures, chipped paint, and dusty areas. Overall, the rooms felt dated and in need of serious refurbishment.

Service

6.0

The staff were professional and friendly, and they were eager to help make my stay more comfortable. They accommodated my request to move to a quieter room, which was appreciated. However, the overall condition of the facilities overshadowed their efforts.

Location

7.0

The location is great since it's right by City Center with various dining and club options. However, it’s on a busy road, which made the atmosphere quite noisy.

Dining

5.0

The dining options were lacking in healthy choices, and I found the food quality to be poor, almost with a 'plastic' taste.

Facilities

5.0

Facilities like room service and laundry were available, but the overall maintenance needs improvement. The rooms feel musty and dark, which detracts from the experience.

James

United States of America, December 2024

5.0/10

My stay at Four Points By Sheraton Houston Citycentre was disappointing overall. While the hotel is conveniently located near several restaurants and shops, the accommodations left much to be desired, including cleanliness and maintenance issues. The staff was pleasant, but that alone couldn't make up for the room's conditions.

Rooms

5.0

The room I stayed in had a musty smell and noticeable rust on the bathroom fixtures. Additionally, I heard loud traffic noise from the freeway, and the air conditioning was quite outdated and ineffective. I was concerned about cleanliness, especially after getting bit by something on the bed.

Service

5.0

While the service staff were courteous and accommodating, the check-in process felt unwelcoming. Even after moving me to a quieter room, the overall service could not compensate for the room's poor condition.

Location

5.0

The hotel's location is its best feature, being close to Town and Country shops and restaurants, which made it easy to explore the area. It is a plus that it's within walking distance to many conveniences.

Dining

5.0

I found the dining options to be decent; however, the breakfast was quite pricey at $15, especially when many other places offer it for free.

Facilities

5.0

The hotel offers room service and dry cleaning, which is nice, but the facilities are in need of a renovation. The overall cleanliness and upkeep gave me the impression of a dated hotel.

Alexander

United States of America, November 2024

5.4/10

My stay at Four Points By Sheraton Houston Citycentre had its ups and downs. The location is fantastic, right near the City Centre, which made dining out and exploring easy. However, the hotel itself felt quite dated and had some maintenance issues. Service was hit or miss, with a few staff members being helpful while others were less accommodating, which was disappointing especially given my expectations of the Sheraton brand.

Rooms

5.0

Rooms were outdated and had maintenance issues, like poor water temperature control and noise from outside.

Service

5.0

Service varied widely, with some staff being friendly while others were less helpful.

Location

8.0

Great location next to City Centre with plenty of dining and entertainment options nearby.

Dining

6.0

Dining options were decent, though breakfast was better than the evening meals which lacked healthy choices.

Facilities

5.0

Facilities included laundry and pool, but cleanliness and maintenance were needed.

Willard

United States of America, October 2024

6.4/10

My stay at Four Points By Sheraton Houston Citycentre had its ups and downs. The location is fantastic, right in the City Centre area, which allowed me to walk around and explore. However, the condition of my room was disappointing, with several maintenance issues that couldn't be ignored. The staff did their best to assist, but it wasn't enough to make me overlook the hotel's overall state.

Rooms

5.0

The room was dark and musty. I noticed a massive crack in the shower tiles and a malfunctioning air conditioning unit that rattled all night. Additionally, the carpet near the refrigerator was soaking wet, and I found stains on the bed linen. Overall, the room's condition left much to be desired.

Service

6.0

The staff were friendly and accommodating. They even moved me to a quieter room on the 6th floor when I expressed my concerns. Still, the maintenance issues were disappointing and overshadowed the service experience.

Location

8.0

The location is excellent. Citycentre is a charming area that feels almost European, with plenty of dining options nearby. It's situated right at the junction of I-10 and Sam Houston Highway, which made it easy to get around.

Dining

5.0

Dining options were lacking. The breakfast was decent, but I found it pretty standard compared to other hotels. I was disappointed with the limited healthy choices, especially since the food quality didn't match the price I paid.

Facilities

5.0

The facilities were average at best. While the pool area was clean and enjoyable, I encountered several broken fixtures and peeling paint, which gave me pause about the upkeep of the hotel.